Terms and conditions of sale

INDEX
  1. Applicable definitions
  2. Item
  3. Conclusion of Purchase and Sale Contracts
  4. Availability of Products
  5. Price and shipping costs; taxes and duties
  6. Method of sending Orders
  7. Methods of payment
  8. Shipping and Delivery of Products
  9. Service delivery
  10. Right of withdrawal
  11. Product defects/deformities and Product liability
  12. Privacy
  13. Errors and/or inaccuracies in the On-line Shop
  14. Intellectual Property
  15. Applicable law
  16. Contact

1. Applicable definitions
The terms and phrases listed below have the meanings indicated below, it being understood that terms defined in the singular are also understood to be defined in the plural and vice versa.
  • Customer: means any person (natural or legal person) who purchases one or more Products through the Online Shop, accepting the General Conditions.
  • Order Confirmation: means the e-mail message through which Digitouch ECommerce Solutions notifies Customers of the acceptance of Orders.
  • General Terms and Conditions: means these general conditions of sale and any future new versions that may be published in the On-Line Shop by Digitouch ECommerce Solutions.
  • Contracts: means contracts for the sale and purchase of goods and contracts for the provision of services concluded, pursuant to Article 3, between Digitouch ECommerce Solutions and Customers through the On-Line Shop.
  • Digitouch ECommerce Solutions: means Digitouch ECommerce Solutions S.r.l. with registered office in Lissone (MB), Via Dell'Artigianato 41/43, enrolled in the Register of Companies of Monza, CF and registration number 02575870130, REA MB-2563654, business partner appointed by Treccani Emporium srl for the management of the On Line Shop for the retail sale of Products through the On Line Shop. The activities of delivery, shipping and return of goods purchased by the end customer in the part not on line Shop On line (including but not limited to delivery of goods to the buyer) are handled directly by Treccani Emporium srl.
  • Store On Line: means the virtual store, owned and operated under Digitouch ECommerce Solutions and accessible through the URL www.emporium.treccani.it, through which you can purchase Products.
  • Orders: means the purchase orders for the Products sent by the Customers, in accordance with the General Conditions and following the procedure set forth in Article 6.
  • Partner: means Digitouch ECommerce Solutions S.r.l. unipersonale with registered office in Lissone (MB), Via Dell'Artigianato 41/43, enrolled in the Register of Companies of Monza, CF and registration number 02575870130, REA MB-2563654, business partner entrusted by Treccani with the management of the On Line Shop for the retail sale of Products through the On Line Shop. The activities of delivery, shipping and return of goods purchased by the end customer in the part not on line Shop On line (including but not limited to delivery of goods to the buyer) are handled directly by Treccani Emporium srl.
  • Parts: jointly means Digitouch ECommerce Solutions and the Customers.
  • Price: means the sale price of the Products as indicated in the On-Line Shop in correspondence with the Products themselves and the responsibility of Treccani Emporium srl.
  • Products: means the goods and services offered and published in the On-line Shop for the purpose of their sale.
  • Profile: means the area of the On Line Shop in which Customers can, after authentication:
    1. view and change their personal information and addresses where the Products covered by the Orders are to be shipped and delivered;
    2. view past Orders;
    3. Access any other specific functions related to their activity in the On-Line Shop.
  • Treccani: it is understood Treccani Emporium srl., with registered office in Piazza della Enciclopedia Italiana 4, Rome, P. IVA 17165791009, subject that disposes of the subject goods for sale in the Online Shop.
2. Item
2.1 The General Conditions govern all Contracts and form an integral part thereof.
2.2 Treccani and the Partner reserve the right, within the limits of their powers, to modify the General Terms and Conditions of Sale at any time, it being understood that those published in the On-Line Shop at the time the Orders are placed by the Customers shall be considered applicable to the Contracts.
2.3 In the event of any conflict between the General Terms and Conditions of Sale and any other terms and conditions relating to the Sale and Purchase Agreements published in the On-Line Shop, the terms and conditions most favorable to the Customers shall apply.
3. Conclusion of Sale and Purchase Agreements
3.1 The Partner will send the Order Confirmation to the Customers within 3 working days after the receipt of the Orders from the Customers. Within the same timeframe, the Customer is aware and accepts, with the continuation of its activities on the On-Line Shop, that the Order Confirmation may be denied and or revoked if the same shows a Price of an incorrect amount (attention, this may happen even if such amount is actually indicated in the On-Line Shop since errors in the indication of the price may occur) with respect to the Price List practiced by Treccani or otherwise by Treccani's third party suppliers by means of the Partner's activities, as specified in point 5.1 below.
3.2 The Contracts shall be deemed concluded between the Parties at the moment when Customers receive the Order Confirmation. If the Customers do not receive the Order Confirmation within the term indicated in Article 3.1, the relevant Order shall be deemed to be rejected by Treccani through its Partner and/or by the Partner itself and, therefore, devoid of effect.
3.3 By submitting their Orders, Customers declare that they have read all the instructions pertaining to the mode of purchase of the Products referred to in Article 6 and that they have fully accepted the General Terms and Conditions of Sale as well as all further information contained on the On-Line Shop, including all those referred to through links.
3.4 The Orders will be stored in the On-Line Shop's database, in accordance with the procedures and in compliance with the provisions of the applicable data protection legislation and will be accessible by contacting the Partner in its role as Personal Data Processor operating under the direction of the Treccani Owner at the references in Article 16 or by accessing the Profile.
4. Availability of Products
4.1 Without prejudice to the provisions of Article 4.6, in correspondence with each Product published in the On-Line Shop, the Partner, upon indications from Treccani will inform the Customer whether the same:
  1. is available;
  2. is not available;
  3. Is available "on request";
  4. Is "customizable".
4.2 With the continuation of its activities on the On-Line Shop, the Customer is aware and accepts that the type of Products published in the On-Line Shop and their availability may change at any time without any liability on the part of the Partner to the Customers.
4.3 The indication regarding the availability of the Products is not binding, it being understood that Products indicated as "unavailable" pursuant to Article 4.1 (ii) may not be ordered by Customers. In the event of the unexpected unavailability of a Product indicated as available at the time the Order is sent by a Customer, given that Digitouch ECommerce Solutions cannot be held responsible since the unavailability does not depend on it, but is under Treccani's control, the Partner undertakes to indicate to such Customer, in a subsequent communication by e-mail, the approximate time expected for a new availability of the Product(s) subject to the Order sent by the Customer. If Treccani subsequently confirms the availability of the Product(s), the Partner will notify the Customer of such availability and an estimated timeframe for dispatch will be shared with the Customer, without prejudice to the right of withdrawal under Article 10. In this case, the Partner undertakes to reimburse the Price as soon as possible.
4.4 If in correspondence of a Product there is the indication available "on request" it means that such Product, at that moment, is not available but that it will be care of the Partner to verify its availability after the Customer's request and to share with him the delivery modalities and terms also because of the indications received by Treccani through the couriers selected by it.
4.5 If there is an indication "customizable" in correspondence with a Product, it means that such Product can be modified/adapted/customized according to the specific requests of the Customers. In this case, Customers must specify their requests in the space provided when sending the Orders. Subsequent to the sending of the Order Confirmation, the Partner - by reason of Treccani's indications, by means of the couriers selected by it - undertakes to communicate to the Customers, by e-mail, the expected deadline for the shipment of the customized Product. While the Partner undertakes to do everything in its power to ensure compliance with this deadline, the same is intended as merely indicative and does not imply any obligation for the Partner.
4.6 The Partner reserves the right not to indicate the availability of the or certain Products published in the On-Line Shop.
5. Price and shipping costs; taxes and duties
5.1 The Price is expressed in € (Euro). The applicable Price is the one published in the On-Line Shop at the time the Orders are placed by the Customers. Without prejudice to the provisions of the preceding paragraph and to the provisions of Article 3.1. above, in the event of an erroneous indication of the Price of a Product in the Store, the Partner may, in accordance with the provisions of Article 3.1. above, deny or revoke an Order Confirmation if the same shows a Price of an incorrect amount with respect to the Price List actually practiced by Treccani through the Partner.
5.2 Where goods are shipped by Treccani and delivered within the European Union and/or services are provided within the European Union, the price shall be inclusive of VAT (of the country of destination).
5.3 The Price does not include shipping costs unless otherwise indicated. Partner may charge Customers an additional fee for shipping costs which may vary depending on the type of delivery, quantity of Products to be delivered, the quality and nature of the Product, their volume, weight and destination.
5.4 The contribution required by the Partner for shipping costs may be indicated, separately from the Price, prior to the placing of the Order by the Customers and will be paid by the Customers together with and at the same time as the payment of the Price in the manner set forth in Article 7.
5.5 Any taxes, fees, duties and other charges prescribed by the laws of the state where the Products are shipped and delivered shall be borne entirely by the Customers and paid by them at the time of delivery of the Products, either directly to the relevant tax or customs authorities or to the courier company in charge of delivery.
6. Method of sending Orders
6.1 Without prejudice to the hypothesis that a mode of access to the same is implemented in the On-Line Shop even in the absence of specific login that requires a password, in order to proceed with the 'sending of Orders with which Customers are required to register in the On-Line Shop by entering all "mandatory" data and choosing a password to send Orders and to access, even at a later time, their Profile.
6.2 The Customers may purchase Products by selecting them in the section of the On-Line Shop dedicated to the type of Product sought and placing them in the "shopping cart". If the Products the Customers intend to purchase are more than one, the same procedure as above must be repeated by clicking on "add other products". Having completed the choice of Products, the Customers must, if they have not already done so previously, proceed to the registration referred to in Article 6.1 or, if already registered, they must authenticate themselves by entering their e-mail address and password in the appropriate spaces and click on "go to the checkout". Having verified the correctness of the data relating to the chosen Product(s) and the "shipping information," Customers must choose the payment method referred to in Article 7. Having chosen the payment method, Customers can proceed to send the Orders by clicking on "send".
7. Methods of payment
7.1 Customers may make payment of the Price and the contribution for shipping costs referred to in Article 5 by credit card, postal bulletin, PayPal, AmazonPay, bank transfer or other means of payment that may be indicated by the Partner in the On-Line Shop. The Partner reserves the right to change, at any time, the means of payment that can be used by Customers, it being understood that the means of payment published in the On Line Shop at the time the Orders are placed by Customers shall be deemed to be usable.
7.2 In case of payment by credit card, the charge to the Customers of the Price and the contribution for shipping costs referred to in Article 5 is made, having verified the credit card data and received the charge authorization from the company issuing the credit card used by the Customers, at the same time that the Partner sends the Order Confirmation. Credit card information sent during the placing of Orders is protected and is sent directly to the banking company that handles payments. Payment is made directly on a secure server with SSL encryption key so that the transaction is absolutely secure. Credit card details are not accessible by the Partner or otherwise by third parties, either at the time of placing the Orders or subsequently.
7.3 In case of provision of payment by postal bulletin, the Customers must make the payment, to the postal account of the Partner indicated in the On-Line Shop, at any post office, indicating in the reason for the transfer the order number (including the initial letters) communicated by the Partner at the time of sending the Order by the Customers and in the Order Confirmation.
7.4 In the case of payment by bank transfer, Customers must make the transfer to the bank details indicated in the On-Line Shop, indicating in the reason for payment the order number (including the initial letters) communicated by the Partner at the time of placing the Order by the Customers and in the Order Confirmation.
7.5 In case of payment through PayPal, upon submission of Orders by Customers, the Web session will be transferred to PayPal's secure Web site. On such Web site, Customers may complete payment of the Price and the contribution for shipping costs referred to in Article 5 using their PayPal account and in accordance with the terms of use of the PayPal service subscribed to by Customers at that time or previously. The Price and the contribution for shipping costs referred to in Article 5 shall be debited from Customers' PayPal account at the same time as the Partner sends the Order Confirmation.
7.6. In the case of payment through AmazonPay, at the time of submission of Orders by Customers, Customers will be asked to use their Amazon account to complete the payment, according to the terms and conditions provided by the AmazonPay payment service, signed by Customers. The charging of the Price and the contribution for shipping costs referred to in Article 5 takes place at the same time that the Partner sends the Order Confirmation.
7.7 If it is requested by the Clients at the same time as sending the Orders, the Partner will send the Clients regular invoice, by e-mail or mail. For the purpose of issuing the invoice, the information provided by the Clients shall be binding. No changes to the invoice will be possible after it has been issued by the Partner.
7.8 The information received by the Partner pursuant to this Article 7 shall be used exclusively for the purpose of completing the procedures relating to the sale of the Products and for reimbursement procedures in the event of the exercise of the right of withdrawal referred to in Article 10. by Customers.
8. Shipping and delivery of goods
8.1 The "shipment" of goods by Treccani means the delivery of the goods to the couriers selected from time to time.
8.2 Shipment of the goods will not be due until the Partner receives payment of the Price; upon receipt of payment of the Price, the Partner agrees to ship the goods:
  1. In the case of Available Products (as defined in Art. 4.): - Within 3 working days after receipt of the debit authorization notice referred to in Article 7.2 in the case of payment by credit card;
    - Within 3 business days after the payment information has been made available to Digitouch Ecommerce Solutions in the case of payment by means other than credit card;
  2. in the case of available Products that have become unavailable (as defined in clause 4.3), within the time period subsequently shared with the Customer pursuant to clause 4.3. from the time such Product(s) become available again;
  3. in the case of "on-demand" Products (as defined in Article 4.4.), within 3 working days from the time that the same are available at Treccani's warehouses and/or third parties;
  4. in the case of "customized" Products, (as defined in Article 4.5.), within 3 working days from the moment that the same are available at Treccani's warehouses and/or third parties;
  5. in the event that the availability of one or more of the Products is not indicated (as per the option in clause 4.6) and the Products are available at the time the Order is placed by the Customers:
    - Within 3 working days after receipt of the debit authorization notice referred to in Article 7.2 in the case of payment by credit card;
    - Within 3 business days after the payment information has been made available to Digitouch Ecommerce Solutions in the case of payment by means other than credit card;
  6. in the event that the availability of one or more Products is not indicated (as per the option set forth in Article 4.6) and the Products are not available at the time the Order is placed by the Customers, within 3 business days from the time the Products are available at Treccani's and/or third party warehouses.
8.2 Treccani guarantees the shipment of the Goods, in the States indicated in the On-Line Shop, by means of express couriers selected from time to time depending on the Product object of the Order and the place of destination. The goods are shipped by Treccani and delivered by the selected courier, to the address indicated by the Customers at the time of registration under clause 6.1 or to a different address indicated at the time the Order is placed.
8.3 Treccani undertakes to do everything within its power to ensure that goods shipped under Articles 8.1 and 8.2 are delivered by selected couriers: - in Italy within 48 hours from the date of shipment; - outside Italy within 10 days from the date of shipment;
8.4 The Delivery Terms referred to in Article 8.3 cannot, in any case, be considered binding and the Partner and Treccani, since they cannot directly control the deliveries of the goods subsequent to their shipment, cannot be held responsible in any way for their non-compliance.
8.5 In order to allow Customers to track the status of Orders, the Partner, as soon as it is made available, generates an Order number which, entered in the "My Orders" section - accessible from all the pages of the OnLine Shop - allows to check all the information related to the Orders that the Partner will receive through Treccani.
8.6 The Customers can also verify the status of the Orders thanks to the online "Order Tracking" function provided by the courier chosen for delivery. Such verification can be carried out by the Customers, as soon as it is made available on the On-Line Shop, only after the shipment of the goods and using the tracking data communicated by the Partner by e-mail or by accessing the Profile.
8.7 Treccani informs the Customers, or other parties appointed by the Customers who are at the address indicated for delivery of the Products in the Order Confirmation, are required to verify, at the time of delivery, that:
  1. the goods correspond to what is indicated in the courier's transport document (DDT), both in number and type;
  2. the packaging/packaging of the goods is intact, undamaged, not wet or otherwise altered, including the sealing materials.
8.8 Any damage to the packaging/wrapping of the goods must be immediately contested by the Customers by placing a written control reservation on the courier's proof of delivery. It is understood that, once the courier's document has been signed without any objection, the Customers may no longer raise any objection to Treccani, let alone to the Partner with reference to the external characteristics of what has been delivered.
8.9 Goods may be delivered by couriers only to Customers or persons authorized by them; the person to whom the goods are delivered must affix a signature to certify delivery. Couriers do not deliver to post office boxes or by placing goods in letterboxes or other similar places.
9. Service delivery
9.1 Treccani and the Partner, each within the limits of the activities of its own competence, carry out the provision of services directly or through third party suppliers of which, each within the limits of its own competence, ensures the coordination. In the event that the provision of services is not carried out directly by Treccani or the Partner, each within the limits of its own competence, each of them undertakes to ensure the provision by the third-party providers of the service purchased by the Customer.
9.2 Treccani, the Partner shall be liable for any damage that may be caused to the Customer or third parties by the provision and/or during the provision of the service - within the limits of their own competences and the provisions of these General Terms and Conditions of Sale and of the legislation applicable from time to time in this regard.
9.3 Services are considered purchased when the Customer receives the Order Confirmation containing the service summary.
9.4 Services will not be performed until payment of the Price is received. Once payment of the Price has been received, in the case of available Products (as defined in Art. 4.), "on demand" Products (as defined in Art. 4.4 .), "customized" Products, (as defined in Art. 4.5.), the service will be provided under the terms set forth in the named recalled;
9.5 Insurance is not included in the price of booking services. The Client is responsible for sufficient insurance coverage. The insurance requirement depends on the activity booked.
9.6 The service provider, including couriers, may cancel the agreed activity without observing a notice period if weather conditions, measures established by the Authorities, strikes, or other external and unforeseeable circumstances or which can be avoided only by disproportionate efforts on the part of the provider and which are beyond the control of the provider (in particular force majeure events and fortuitous events) make it impossible or significantly burdensome or endanger the performance of the activity. In this case, the reservation price paid for the canceled activity will be refunded.
9.7 The provider may make changes to the schedule at any time if this appears necessary due to circumstances that occur in the short term. A change in the departure/meeting point is possible up to 24 hours before the start of the booked activity and will be communicated via e-mail.
10. Right of withdrawal
10.1 The customer has the right to return from any order, without giving any reason and with any statement, as long as it is explicit, delivered in writing to the Partner in the manner indicated in the On Line Shop, in the affixed section "Frequently Asked Questions" and/or FAQ.
10.2 Regarding withdrawal from Contracts:
i. The customer has the right to withdraw from the contract, without stating reasons, within 14 calendar days starting from the delivery of each item. The withdrawal period expires after 14 days from the day on which the customer or a third party, other than the carrier and designated by the customer, acquires physical possession of the last item ordered. In the case of a contract for multiple goods ordered by the customer in a single order and delivered separately, the 14-day period runs from the day on which the customer or a third party other than the carrier designated by the customer acquires physical possession of the last good.
The right of withdrawal is excluded if the Contract was concluded for the purchase of a customized good, in accordance with the provisions of Art. 59, co. 1, lett. c) of the Consumer Code. ii. Unless otherwise provided in the Order Confirmation, the right of withdrawal is excluded for the provision of services, in accordance with the provisions of art. 59, co. 1, lett. n) of the Consumer Code. In particular, if the service relates to the provision of accommodation for non-residential purposes, transportation of goods, car rental, catering services or services concerning leisure activities, the right of withdrawal cannot be exercised if the contract provides for a specific date or period of performance. Information regarding the right of withdrawal (ex art. 49, paragraph 1, letter (h) of Legislative Decree No. 206/2005 "Consumer Code")
10.3 To exercise the right of withdrawal, you must inform the Partner:
- by registered mail with return receipt, indicating in the envelope "Digitouch Ecommerce reimbursement/recess office" - Via Antonio Zarotto 2 a, 20124 Milano, Italia, indicating the following:
I/we hereby (*) give notice of withdrawal from my/our (*) concluded contract for the purchase of the following goods/services (*) - ordered on (*) / received on (*) - name of purchaser(s) - address of purchaser(s) - date (*) Delete unnecessary wording
- by means of the following email: assistenza.emporium@treccani.it of the decision to withdraw from this contract.
To this end, it is necessary to use the standard withdrawal form provided by the On-Line Shop in the section specifically prepared for the exercise of the right of withdrawal by filling out the form on the emporium.treccani.it website or otherwise requesting assistance in receiving the form in the special chat on the Site, alternatively the Customer may write on the appropriate Contact Forms. Where the Customer decides not to use the attached standard withdrawal form, the Customer must submit any other written statement by email, with the subject line, "right of withdrawal" and indication of the Order number, making explicit its decision to withdraw from the contract.
10.4. In this case, the Partner will send an acknowledgement of receipt of the withdrawal via email or similar means.
10.5 Regarding the effects of withdrawal, following the withdrawal from this contract, the Partner will refund all payments made by the purchaser, with the exception of redelivery costs which are the responsibility of the Customer, without undue delay and in any case no later than 14 days from the day Treccani receives the returned goods and subject to the right to verify the integrity of the goods themselves. Such refunds will be made using the same payment instrument used by the Customer at the time of purchase, unless otherwise agreed. In any case, the Customer shall not incur any costs as a consequence of such refund. Provided that the 14-day period runs from the date of receipt of the goods by Treccani. The refund may be suspended until the receipt in the head of Treccani of the products covered by the return or until the consumer demonstrates that he has sent them in compliance with the provisions of Article 10.6 below and because of what is expressly stated in the FAQ regarding the modalities of return.
10.6 The Customer shall return or deliver the goods without undue delay and in any case within 14 days from the day on which he/she communicated his/her wish to withdraw from the purchase agreement. The goods must be returned in the following manner:
- Use an insured mail service that certifies the item contained within;
- Return the same as the purchase;
- properly packaged in their original packaging, not spoiled, damaged or soiled and equipped with all accessories, instructions for use and documentation, if any;
- equipped with the transport document (present in the original packaging), so that Treccani and/or Partners can identify the customer (Order number, first name, last name and address);
- without manifest signs of use, other than those compatible with carrying out a normal test of the item (they must not bear any trace of prolonged use or in any case exceeding the time necessary for a test and must not be in such a state as to prevent resale). Where the returned item does not comply with the requirements of the preceding paragraph, the withdrawal will not be effective and the refund will not be made.
10.7 without obvious signs of use, other than those consistent with the performance of a normal test of the item (they must not bear any traces of prolonged use or otherwise exceeding the time required for a test and must not be in a state that would prevent resale). If the returned item does not comply with the requirements in the preceding paragraph, the return will not be effective and a refund will not be made.
11. Product defects/deformities and Product liability
11.1 Where the Goods have a warranty recognized by the manufacturer of the Goods (commercial/conventional warranty), any defects/deformities of the Goods must be reported by the Customers directly to the manufacturer in the manner and within the terms specified in the warranty.
11.2 "Consumer" Customers (as defined in art. 9.1) are granted the consumer rights set forth in art. 130 of Legislative Decree 206/05; these rights must be exercised within the terms set forth in art. 132 of the same Legislative Decree 206/05.
11.3 Product Liability. The manufacturer of the goods is the liable party for any damage caused by defects in the goods themselves.
12. Privacy.
Treccani Emporium srl and Digitouch ECommerce Solutions srl unipersonale declare and guarantee, each within the limits of its competence, that Customers' personal data will be processed in accordance with the provisions of. EU Reg. no. 679/2016 ("GDPR"), in accordance with the privacy policy provided to Customers at the time of registration of the Profile
13. Errors and/or inaccuracies in the On-Line Shop
13.1 Treccani and the Partner undertake to constantly check the On-Line Shop in order to avoid errors or inaccuracies. However, it is possible that the On Line Shop contains, or may over time contain, errors, inaccuracies or omissions.
13.2 Treccani and the Partner therefore reserve the right to correct errors, inaccuracies or omissions contained in the On-Line Shop even after an Order has been placed and also reserves the right to change or update information at any time without prior notice to Customers.
14. Intellectual Property
14.1. All the intellectual property rights of the On Line Shop belong to Digitouch ECommerce Solutions srl, while the products included for sale On Line belong to Treccani Emporium srl. or otherwise under its exclusive competence. The On Line Shop and its contents may not be reproduced in whole or in part, transferred by electronic or conventional means, modified, linked and used for any purpose without the prior joint written consent of Digitouch ECommerce Solutions and Treccani Emporium srl.
15. Applicable law
15.1 These General Terms and Conditions of Sale shall be governed by the law in which the selling company is located, without prejudice to any mandatory rule more favorable to the customer, applicable in the customer's country of residence.
15.2 In case of disputes arising from the interpretation and/or application of these general terms and conditions of sale, the court of the place of domicile or residence of the consumer customer shall have exclusive and undisputed jurisdiction.
15.3 Alternatively, but this is not a prerequisite, for any dispute that may arise in connection with the General Conditions of Sale, the "consumer" Customer (understood as the person acting for purposes unrelated to the entrepreneurial commercial, craft or professional activity possibly carried out), may activate an out-of-court dispute resolution procedure that complies with the requirements of Articles 141 et seq. of Legislative Decree 206 of 06/09/2005. In the event that the Customer activates the aforementioned procedure Digitouch ECommerce Solutions and Treccani guarantee their participation, each within the limits of their respective competencies in the provision of sales activities on the On-Line Shop, in an attempt at amicable settlement that the customer may promote before RisolviOnline, an independent and institutional service provided by the Arbitration Chamber of the Milan Chamber of Commerce." A European platform for online resolution of consumer disputes (so-called ODR platform) has also been established. The ODR platform can be found at http://ec.europa.eu/ consumers/odr/ ODR.
16. Contact
For further information and assistance on the On-Line Shop or how to purchase on the On-Line Shop or Contracts, Customers may contact Digitouch ECommerce Solutions via the customer service or by letter to the following address: Digitouch ECommerce Solutions S.r.l. Via Antonio Zarotto 2 a, 20124 Milan Italy.

General Terms of Use

These general conditions of use (hereinafter “General Terms of Use“) regulate the methods of access and use of the site "emporium.treccani.it" (hereinafter the "Site") by the user.

You understand that by registering and accessing the Site, you are deemed to have confirmed that you have reviewed and agree to the "General Terms of Use".

The Site is owned, managed and maintained by DIGITOUCH ECOMMERCE SOLUTIONS S.R.L. unipersonale based in Lissone (Mb) Via, Dell'artigianato 41/43, Cap 20851, REA no. MB - 2563654, C.F. and P.IVA 02575870130, (hereinafter "Manager").
Digitouch ECommerce Solutions unipersonale has also been appointed by Treccani Emporium srl to carry out the activity of managing the online part of the sale on the On Line Shop of the products made available by Treccani through the Site. The terms and conditions of sale of the products are governed by the "General Conditions of Sale" published on the Site.
Changes in the conditions of use
The Manager has the option to make changes or updates, in whole or in part, to these General Terms of Use. Said changes and updates to the General Terms of Use will be made known to users on the Home page of the Site as soon as they are adopted and will be binding as soon as they are posted on the Website in this same section.
Responsibility for use of the Site
  1. Access to and use of the Site, including viewing web pages, communicating with the Manager, downloading product information, and purchasing the same on the Site, constitute activities conducted by the user solely for personal use unrelated to any commercial, business, or professional activity.
  2. It is understood that how you use the Site is your personal responsibility. In case of non-compliant use, or violation of applicable laws or legal notices placed on the Site by the user cannot be charged to the Manager. The user shall be solely and exclusively responsible for the provision of incorrect, false or related information and data to third parties, who have not given their consent, as well as for the incorrect use of such data
  3. The user is responsible for the safekeeping and proper use of the information he/she enters on the Site and the credentials (jointly the "Information") that allow access to the reserved services; therefore, he/she is responsible for any damage prejudice caused to the Manager to Treccani or to third parties in case of incorrect use, loss or theft of the Information.
  4. Since the contents of the Site:
    -May not be complete, comprehensive, or up-to-date;
    -may contain links to external sites over which the Manager has no control and for which the Manager assumes no responsibility;
    -in some sections, content may be published directly by users who express their views with personal comments and opinions under their own responsibility;
    - may include images or movies that are produced directly by the Manager, and therefore the user may use them only with the Manager's authorization, or the Site contains images and movies of third parties who hold the copyright and to whom it is necessary to apply for authorization for any use, even partial, in any form or medium. Because of the above, the material downloaded from the Site by the user must be done in compliance with the law, any violation or incorrect use or not in accordance with the law is the sole responsibility of the user and damage to third parties, computer systems or loss or incorrect use of data resulting from downloading operations or use of content falls on the user and can not be attributed to the Manager.
  5. The Manager provides the Site in the state of fact and law in which it is found without any kind of guarantee, express or implied for the user. The Manager, except in cases of willful misconduct or gross negligence, shall not be liable for any type of damage resulting from the use of the Site and the sites of third parties even indirectly connected to it, such as, but not limited to, damage to computer systems, damage from loss of data or business opportunity and damage from business interruption. In particular, the Manager, subject to the mandatory limits of the law, disclaims any liability for any damages resulting from the inaccessibility to the services on the Site or from any damages caused by viruses, corrupted files, errors, omissions, service interruptions, deletion of content, problems related to the network, providers or telephone and/or telematic connections, unauthorized access, alteration of data, failure and/or malfunction of the user's own electronic equipment.
  6. To the extent permitted by applicable law, the user undertakes to indemnify and hold harmless the Manager, and any of its principals, from all charges and damages, including legal fees, that may be caused by his/her access and/or use of the Site in violation of the rules of the current legal system, the legal notices contained in the Site and/or harmful to the rights of third parties.
Privacy Policy
For processing of personal data, please refer to the section "Privacy Policy" of the Site.
Intellectual Property Rights
  1. The contents of the Site, such as, but not limited to, the works, figures images, dialogues, music, sounds and videos, documents, photographs, drawings, logos, and any other material, in any format, posted on the Site, including menus, web pages, graphics, colors, diagrams, tools the Site's fonts and design, diagrams, layouts, processes, functions, methods, databases and software that are part of the Site (hereinafter for convenience the "Content"), are protected by copyright and all other intellectual property rights of the Manager and its licensors. You are prohibited from reproducing, in whole or in part, in any form whatsoever, the Site and its Content without obtaining the necessary express written consent from the Manager. The Manager has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any manner or form, in whole or in part, of the Site and its Contents.
  2. The user is not allowed to operate any reproduction, in any medium, in whole or in part of the Site and its Contents without the authorization of the Manager or the consent of the holders of intellectual property rights or other rights held by them over the individual contents on the Site. In any event, such operations shall be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of the Manager and/or its licensors. You understand that the holders of rights to the Content posted on the Site have, at any time, the right to claim authorship of their works and to object to any unauthorized use, modification, or other operation performed on the Content including any act to the detriment of the Content that is detrimental to their honor or reputation.
  3. The user undertakes to respect the copyright of those who publish their works on the Site or who in any way collaborate in the creation of any expressive and artistic form intended to be published, even non-exclusively on the Site, or, again, which forms an integral part of it.
Trademarks and domain names
  1. All distinctive signs that distinguish the products sold on and featured on the Site are the property of their respective owners and are used by the Manager for the sole purpose of distinguishing, advertising and identifying the products for sale.
  2. The Manager and Treccani as well as other trademark owners have the exclusive right to use the trademarks of their respective ownership. Any use of said trademarks that does not comply with the law and, in any case that has not been authorized in advance is not permitted and will be prosecuted in accordance with the law. The user is prohibited from using said trademarks and any other distinctive sign on the Site for the purpose of taking unfair advantage of the unauthorized use, distinctive character, or renown of said trademarks or in such a way as to prejudice the same and their owners.
User Content
Any and all content, files, documents, suggestions, ideas, feedback, comments given, information, images, photographs, and more generally materials of any kind submitted to the Site or the Manager with respect to this Site or the use thereof, including any part thereof and all specific sections thereof (collectively, "User Content") is considered to be non-confidential and non-proprietary in nature. The Manager reserves the right to use such User Content without certain restrictions, such as by downloading, archiving, publishing, copying, reproducing, posting, disclosing, distributing, displaying, modifying, translating, incorporating into other materials, and commercially exploiting it in any way. The Manager reserves the right, without limitation, to use ideas, concepts, know-how or techniques, received by the Manager as User Content, for such purposes as the Manager shall arbitrarily deem fit, such as but not limited to, to develop, produce and market products based on such items, without giving rise to any right on the part of the user who submitted, devised and/or created such User Content to receive any consideration. For this reason, the Manager therefore urges you not to submit through the Site any content that you do not intend to be used by the Manager or any third party.
Contents of Third Parties
You understand that the Site may include, use or display content created by third parties, information from public sources and/or links to external sites or web pages maintained by third parties ("Third Party Content"). In such cases, it is reiterated that the Manager exercises no control or ongoing control or observation over Third Party Content therefore assumes no responsibility for the accuracy, security or reliability of Third Party Content and cannot guarantee, and does not warrant, that such Third Party Content is free of viruses or other features capable of harming users' data and/or property.
In case of links or references to Third Party Content linked to the Site these do not represent and cannot be considered by the user as approved by the Manager. If you access any Third Party Content this is done at your sole risk and the Manager disclaims any liability to you for any loss or damage you may incur (including for example any loss or damage to your computer equipment, computer hardware or software) arising out of or in connection with your access to, use of, reliance on any Third Party Content or that is caused by or in connection with any purchase of products or services made available on the Third Party Content.
Miscellany
In the event that any of the provisions set forth in these General Conditions of Use are held to be unlawful, invalid, or unenforceable, such provision shall be deemed amended to the minimum extent necessary to make it lawful, valid, or enforceable, and the remaining provisions shall retain full force and effect.
These General Terms of Use represent the agreement between the Manager and the user. The provisions of these General Terms of Use are enforceable to the fullest extent permitted by applicable law. In particular, if you access the Site and/or use its services and the Site in general as a consumer, your mandatory statutory rights in your favor shall not be limited in any way.
Applicable Legislation and Jurisdiction
These General Conditions of Use are governed by and shall be construed in accordance with Italian law. The Court of Milan (Italy) shall have exclusive jurisdiction over all disputes arising out of or in any way connected with the use of the Site and/or relating to the General Conditions of Use, without prejudice to any rights attributed by law to institute legal proceedings in the place of residence or habitual domicile of users.

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